Provider billing information
When you join the Choices provider network as an active member, you will have the support of our Claims department.
Claims will train you on our electronic health record system called SmartCare. This is where providers submit invoices in order to receive payment.
SmartCare Claims Help Guide
If you just became a provider and need help walking through the portal, read through our help guide at the link below.
Claims: Frequently Asked Questions
Download our Claims FAQ document or click the questions below. More information is also available in the Provider Resources section.
Please contact claims@choicesccs.org for assistance.
Please refer to Exhibit D of your contract for information on your agency’s contracted service codes and rates.
All billing in Choices is under the Choices client’s name. For example, if you have billing for the mother of a youth (the Choices client), the billing would be under the youth’s name.
If you need further assistance, reach out to the Care Coordinator/Wrap Facilitator, or contact your Claims Specialist.
Need more help?
If you need help submitting a claim or accessing SmartCare, contact our Claims department.
Claims@ChoicesCCS.org
317.726.2121